Investor Charter

🎯 Our Vision

To empower every investor with reliable knowledge and practical tools to make secure, informed, and confident financial decisions in a constantly evolving market.

📌 Our Mission

We aim to help individuals discover investments aligned with their financial goals, provide them with actionable research, and support long-term wealth creation with clarity and care.

📘 What We Offer

At GoodStock.in, we are driven by integrity, professionalism, and full transparency. Our core services include:

• Delivering independent, data-driven stock market research

• Providing unbiased, conflict-free perspectives on financial assets

• Offering clearly explained recommendations with full transparency

• Basing all research on publicly accessible, verified market data

• Routinely reviewing internal research processes for accuracy

• Following responsible marketing practices

• Maintaining detailed records of client interactions, including inquiries before sign-up

🤝 Our Commitment to You

During Onboarding

• A clear explanation of services, pricing, and terms

• Proper documentation for all paid plans and inclusions

Transparency & Ethics

• Timely updates and relevant information to guide your decisions

• Full disclosure of our processes and any potential conflicts

• Open communication about the use of AI or third-party data

• Honest, respectful communication at all times

Fair Practices

• Equal access to our research for all clients

• Confidentiality and security of unpublished research

• Protection of your personal information from misuse

• Prompt service delivery and ongoing client support

• Honest warnings when engaging in high-risk services

• Ethical behavior, integrity, and professionalism in every interaction

• Strict confidentiality unless required by law or authorized by you

🛠️ Grievance Support

Facing an issue? We’re here to resolve it:

• Reach out to our Investor Support Team

• We aim to resolve all concerns within 21 business days

• If not resolved, you can escalate through online dispute resolution channels such as conciliation or arbitration

📞 Phone: +91 88899 93918
📧 Email: support@goodstock.in

✅ Your Role as an Investor

To maintain a fair and safe investment experience:

• Verify the legitimacy of any research or advisory service provider

• Read and understand all reports and disclosures before investing

• Use only official payment channels and request receipts

• Ask questions when you’re unsure—especially about complex plans

• Know your rights, including the ability to give feedback or opt out

• Report any fraudulent or suspicious activities to authorities

🚫 What Not to Do

• Don’t send funds to any advisor to invest on your behalf

• Avoid reacting to hype, exaggerated claims, or urgency-based offers

• Don’t subscribe based solely on discounts or fear of missing out

• Never share login credentials for your trading, Demat, or banking accounts